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One platform, whole operation

Run the business from first message to paid invoice.

AI Sorted is a multi-tenant CRM that quotes, schedules jobs, tracks the work, invoices, syncs to your accounting package, and answers WhatsApp — with AI doing the busywork. Everything your team needs, in one place, on web and mobile.

WhatsApp-native
Syncs to Sage · Xero · Zoho
AI built in
Quotes → Jobs → Invoices
Web & mobile PWA
Win the work

Quoting & sales that close

From the first enquiry to a signed acceptance — with pricing you can trust and quotes that look the part.

📊

Visual sales pipeline

Drag deals through your stages, see weighted value at a glance, and never lose a lead.

📝

Professional quotes

Good / better / best options, VAT handled correctly, and a public link the client taps to accept — with version history.

🌳

Guided quoting NEW

Build your own decision tree: walk a site, answer branching questions, snap photos — and a priced draft quote assembles itself.

📦

Priced catalogue & bundles

Your products and services with cost, sell price and kits — so every quote line is accurate and consistent.

Deliver it

Jobs & field service

Turn an accepted quote into a scheduled job, send the team, and prove the work was done.

🛠️

Job cards from quotes

One click turns a won quote into a job — client, site and scope carried across.

📅

Scheduling & teams

Schedule jobs, assign the install team, and track status from unscheduled to completed.

✅

Checklists & COC

Reusable checklists and Certificates of Compliance — a job can’t be closed with required items unanswered.

✍️

On-site sign-off

Job sheets with operator and manager sign-off, photos on every record, and a full status history.

Get paid

Invoicing & accounting

Bill the work and keep the books in step — without double-capturing anything.

🧾

Flexible invoices

Standard, deposit, pro-forma and credit-note invoices — raised from a quote or from scratch.

🔗

Two-way accounting sync

Connect Sage, Xero or Zoho. Push quotes and invoices straight into the books, and read back to confirm they landed — never a silent mismatch.

⬇️

Import from the package NEW

Already live in Xero/Sage/Zoho? Pull your customers and items straight into the CRM — matched or created, no retyping.

🇿🇦

VAT done right

The accounting package computes the tax — so totals match the client’s books to the cent, every time.

Stay in touch

Communication that lives where your customers are

WhatsApp and email, unified with the customer record — nothing lost in someone’s personal phone.

💬

WhatsApp team inbox

A shared WhatsApp inbox — text, photos, documents and voice notes — assigned across the team, tied to the contact.

📧

Email from your mailbox

Send quotes and invoices from the company address; replies land in a monitored inbox, logged against the client.

🔔

Notifications & digests

In-app alerts and daily/weekly email digests keep everyone on top of assignments and what shipped.

Work smarter

AI built into the workflow

Not a chatbot bolted on — an assistant that can actually read and change your CRM, safely, as the user.

✨

In-app AI assistant

Ask it to find a contact, log time, create a task, draft a quote — it reads and acts across the whole system.

🤖

Quote by voice note NEW

Send a WhatsApp voice note — “three hours labour at R500 and a length of piping” — and get a real quote PDF back.

🌙

After-hours client chatbot

Answer FAQs, capture new contacts and take booking requests automatically — walled off from your internal data.

🔌

Bring your own AI

Choose DeepSeek, Claude, GPT or Gemini — your key, your model, encrypted at rest.

Stay organised

Projects, tasks & time

Plan the work, sequence it, and know exactly where the hours go.

🗂️

Kanban & list boards

Drag-and-drop task boards per project, with filters, checklists, assignees and priorities.

📆

Duration calendar NEW

Give tasks a planned start and end and see them as real time-blocks on a week view — drag to reschedule.

📈

Gantt & critical path NEW

Sequence tasks with dependencies, see the critical path, and move one task to auto-cascade the rest.

⏱️

Time tracking

Live timers that sync across devices, retrospective entries, timesheets and one-click exports.

Know everything

Contacts, companies & knowledge

A single source of truth for who you deal with and how you do things.

🏢

Contacts across companies NEW

One person can belong to several companies — perfect for managing agents who look after multiple sites.

📚

Internal wiki

Rich-text pages with [[backlinks]], spaces and search — your SOPs and product notes in one place.

📎

Files, tags & fields

Attach documents and photos to any record, tag and filter, and add custom fields for the way you work.

🕒

Activity timeline

Every interaction, change and note on a contact, company or deal — a complete history at a glance.

Just shipped

The latest additions

🌳

Guided quoting trees

Build your own site-assessment questionnaire that assembles a priced quote.

📈

Gantt & calendar

Task dependencies, critical path, and duration blocks on a week view.

⬇️

Accounting import

Pull customers & items from Sage / Xero / Zoho into the CRM.

🏢

Multi-company contacts

A managing agent as one contact across every body corporate.

🤖

WhatsApp AI agent

Quote, log time and create tasks straight from a chat or voice note.

Built to scale

A platform you can trust

🏗️

True multi-tenancy

Every business is fully isolated — their data is theirs alone, enforced at the core of the system.

🔐

Roles & permissions

Fine-grained access — admins, managers, sales agents, contractors — each sees exactly what they should.

🧭

Audit trail

Who changed what, and when — a complete, tamper-evident record across the system.

📱

Web & mobile

One responsive app that installs like a native app on any device — office or on-site.

Ready when you are

One system. Quote, do, bill, done.

See how AI Sorted replaces the spreadsheet, the WhatsApp group, the quoting doc and the double-capture into accounting — with one platform your whole team actually uses.

Book a live demo